








Affiliated Orthodontics Dr. Wm. Randol Womack
7505 W. Deer Valley Road,
#120
Peoria, AZ 85382
Phone: 623-572-8855
15009 W. Bell Rd.,
Suite 175
Surprise, AZ 85374
Phone: 623-547-7338
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Were you able to find the answers you needed on Sesame?
| Very Easily |
88.57% |
| Fairly Easily |
8.67% |
| With Difficulty |
0.00% |
| No |
2.86% | How easy did you find it to navigate the Sesame menu?
| Very Easily |
91.67% |
| Fairly Easily |
8.33% |
| With Difficulty |
0.00% | How much more convenient is it for you to visit Sesame with your questions, as compared to calling your orthodontists office?
| Much more convenient |
60.00% |
| Somewhat more convenient |
40.00% |
| Less convenient |
0.00% | Please give us an example of how the Ortho Sesame service has helped you:
"It's cool because I can confirm my appointments without having to talk to anyone or call anyone back if I missed a call."
"I can confirm my appointments, check on my account balances and view my son's pictures and x-rays. It's very convenient and informative."
"I LOVE THAT YOU CAN SHOW ME THE PICTURES OF MY DAUGHTER AND THAT I CAN ALWAYS LOOK AND SEE WHEN HER APPOINTMENTS ARE SCHEDULED. IT'S TOO EASY. THANKS!!!!"
"It's definitely convenient to go online and check when my next appointment is. With such a crazy schedule like mine, it's always nice to have Sesame remind me right on my laptop. The text messages are even better!"
How does this service distinguish your orthodontist from other healthcare professionals?
"IT'S MORE PERSONAL AND CONVENIENT."
"Gives me another avenue to get the information I need."
"There is no comparison...This office is surely state-of-the-art and patient and family friendly."
"It's definitely very modern, professional, and up-to-date. With living in such a fast-paced society, I believe people need a service like Ortho Sesame to track their healthcare information."
"Nice to go online vs. calling and being put on hold waiting for a simple answer. None of our other healthcare providers have as many online options."
Which type of appointment reminder do you prefer?
| Email reminder |
65.71% |
| Telephone reminder |
34.29% | What do you like best about your orthodontist?
"Never a problem getting an appointment that is convenient for us, staff is always very nice and happy to answer questions, love the new office and how it caters to us waiting family members."
"I am a very busy person, which leaves very little room for side tasks. When I go into Dr. Womack's office I feel as if they do whatever they can to get the job done fast and right. I am extremely pleased with their staff who are always very warm and welcoming."
"After only an initial visit, I found the office to be very pleasant and well appointed. The staff are all very friendly, professional, and knowledgeable."
"Nice and understanding. I like it when Doctors are personable and understand where the patient is coming from and he was able to do this."
" J... and I(mom) both love your office. You are consistently friendly and always put our minds at ease about what is happening with her teeth. As we drove away yesterday, J.... said,"Dr. Womack is such a nice guy!!"
"Dr. Womack, Thank you for the phone call today. I wanted to let you know that I am a huge fan of your publications; I have them all on my digital library on my computer." Dr. N.K., Chantilly,Virginia
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